We understand that patients may be apprehensive about joining a new practice.
We would like to reassure you that we are here to help, we will listen to your concerns and requirements and we will take the time to get to know you.
We have built our reputation on outstanding patient care and when you visit our practice; it is important that you feel cared for, respected and valued.
If you need to cancel your appointment please give at least 48 hours notice.
Join our practice and receive benefits as well as saving 20% on treatment prices
Your first visit to our practice will be for a 35 point comprehensive assessment. During your appointment your dentist will check/carrying out the following:
Check your head, neck, muscles and glands
All of the tissues in your mouth such as your tongue and cheeks
Assess your gum health
Check your jaw joints and the way your teeth bite together
Check your teeth and any restorations you may have
Routine oral cancer screening
X-rays (if required)
Photographs
(inside and outside mouth if required)
After your dentist has carried out all the required checks and screening procedures they will then spend some time showing you your x-rays and photographs, discussing your dental health, discussing any concerns they may have and advising you of what your treatment options are.
You will need to allow an hour for this appointment. When you arrive at the practice please make sure you have a list of any medications you are taking with you.
If you require any addition support when visiting our practice, such as wheelchair access or large print documents, please make our reception team aware of this when booking your appointment.
We understand that some patients are nervous. To help make your transition to our practice easier, we would like to invite you in for a coffee and a chat with one of our team members.
During your visit one of our team members will take you to a private office area where they can discuss any concerns you have regarding your dental health and anxiety with dental treatment. They can then show you around the practice and, if you would like, schedule you in an appointment to return to the practice for a comprehensive assessment.
I have always been a very nervous patient and have struggled to find a practice that I feel confident and relaxed in - it took me months to even pluck up the courage to book my first appointment! Since joining WDP I have had to have multiple fillings and a root treatment.
At every appointment Simon discussed with me what exactly would be happening and he constantly checked that I was ok. I feel the service that I received was outstanding and I can now happily say that I am no longer afraid of visiting the dentist!!
HERTFORD
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